TrulyYou

Effective Date: July 1, 2025

Our Commitment to Your Privacy

Welcome to TrulyYou. Our mission is to help you become who you truly feel you are by shifting the focus of the aesthetic journey from procedures to a deep understanding of your personal motivations. Our core philosophy is "Partner, Not Patient," and this principle extends to how we handle your personal information. Your trust is paramount, and we are committed to being transparent about how we collect, use, and protect your data.

This Privacy Policy explains our practices for the TrulyYou website and all related tools and services (collectively, the "Platform"). By using our Platform, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

To provide a personalized and supportive experience, we collect information in several ways.

a) Information You Provide Directly to Us:

Account Information: When you create an account, we collect information such as your name, email address, and a password.
Self-Discovery & Profile Information: To power your journey, you may provide sensitive personal information through our tools like the Motivation Compass & Consultation Prep Kit. We collect your answers, reflections, and goals to generate your downloadable PDF. You may also add a username, biography, or profile picture.
Community Content ("The Sanctuary"): We collect the information you post within The Sanctuary, including comments, shared stories, direct messages, and interactions with Founding Partner surgeons.
Patient Testimonials: If you choose to use our automated video capture feature, we will collect the video and audio recordings you create. Your participation is completely voluntary.
Communications: If you contact us for support or other inquiries, we will collect the information you provide.

b) Information We Collect Automatically:

Usage Data: We automatically collect information about how you interact with our Platform, such as your IP address, browser type, device information, operating system, and pages viewed.
Cookies and Similar Technologies: We use cookies to operate the Platform, manage your session, and remember your preferences. You can control cookie usage at the browser level.

c) Information We Receive from Third Parties:

Founding Partner Invitations: A Founding Partner surgeon may provide us with your name and email address to invite you to join the TrulyYou Platform on their behalf.

2. How We Use Your Information

We use your information to operate our Platform and fulfill our mission, grounded in our "Partner, Not Patient" philosophy:

To Provide and Personalize the Platform: We use your information to create your account, operate the Self-Discovery Tools, and facilitate your participation in The Sanctuary.
To Power AI-Driven Features: Your inputs may be used with third-party AI services, like Google's Gemini API, to power features such as the "Journey Together" simulated recovery cohort.
To Facilitate Communication: We enable you to communicate with others in The Sanctuary and send you important service-related announcements.
For Patient Testimonials & Surgeon Promotion: With your explicit consent, we use your video testimonials to create promotional content for your chosen Founding Partner.
For Analytics and Improvement: We analyze usage data to understand how our Platform is used, troubleshoot issues, and develop new features.
For Security and Legal Compliance: We use information to protect our Platform, prevent fraud, and comply with legal obligations.

3. How We Share Your Information

We only share your information in the following circumstances:

Within The Sanctuary Community: Your username and voluntarily shared information are visible to other users and Founding Partners.
With Founding Partner Surgeons: They can see your public profile and contributions. If they invited you, they may receive engagement updates.
With Your Consent for Testimonials: Your video testimonial will be shared publicly for promotion after you provide clear consent.
With Service Providers: We work with third-party companies (hosting, databases, AI APIs) who are contractually obligated to protect your data.
For Legal Reasons: We may disclose your information if required by law or in response to valid requests by public authorities.
In a Business Transfer: If TrulyYou is involved in a merger or acquisition, your information may be transferred with prior notice.

4. Data Security and Retention

We implement industry-standard technical and organizational measures to protect your personal information, though no method is 100% secure. We retain your personal data as long as you have an account or as needed to provide our services and comply with legal obligations.

5. Your Rights and Choices

You have rights over your personal information. Depending on your location, these may include the right to:

Access, Update, or Delete your information.
Download Your Data (e.g., your Consultation Prep Kit).
Opt-Out of Marketing Communications.
Restrict or Object to Processing.

To exercise these rights, please contact us at info@trulyyou.net.

6. Children's Privacy

The TrulyYou Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have, we will take steps to remove that information.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Effective Date." We encourage you to review this Privacy Policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@trulyyou.net